'PDR Template generation Failed' Errors In 'Migration Utility' Log File. (Doc ID 550107.1)

Last updated on NOVEMBER 17, 2011

Applies to:

Oracle Clinical - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.
***Checked for relevance on 02-Jun-2010***

Symptoms

1. Errors like the following appear in the 'HTML / new PDR' migration utility log file :

 

Generating PDR Templates and HTML DE Forms for study: QDEMO
Generating PDR Template for dci: DEMO_PAGE01 (id : 3001 ) version: 1
PDR Template generation Failed for dci: DEMO_PAGE01 version: 1
Reason : Error 777100: Either the PDF for DCI Form failed to be generated or the url of its location is incorrect.
Generating HTML Template for dci: DEMO_PAGE01 (id : 3001 ) version: 1
Successfully generated HTML Template for the dci: DEMO_PAGE01 version: 1

 

ie HTML layout generates fine but the PDR template fails to generate for every DCI.

 

2. Oracle Clinical : trying to generate a PDF form returns the following error :

 

'24311: 100501: non-oracle Exception'

 

 

3. PDFGEN*.xml and PDFGEN*.pdf file has been written to the OPA_XMLTEMP_UNC directory when trying to generate the PDF form via Oracle Clinical.

 

4. It is possible to ping the application web server from the database tier. 

Cause

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