Active Directory User Attributes are Missing From the Users Table for New Users Logging Into the GRCM Application (Doc ID 552976.1)

Last updated on MAY 05, 2015

Applies to:

Oracle Governance, Risk and Compliance Manager - Version: 7.7.0 to 7.8 - Release: to Rel 12
Information in this document applies to any platform.

Symptoms

When a new user logs into the GRCM application, some of the Active Directory (AD) user attributes will not be correctly inserted into the Oracle Universal Content Management (UCM) 7.5.2 Users database table.  The specific user fields which are missing are:

Organization Path
Full Name
E-mail Address
User Type

The rest of the AD user attributes are correctly inserted into the Users database table row definition for this new user.

Changes

Upgraded from UCM 7.5.1 to UCM version 7.5.2, or new installation of UCM 7.5.2.

Cause

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