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Workorders in Oracle Utilities Mobile Workforce Management (MWM) Are Voided While In OnSite Status and Removed from the Mobile Workstation (MW) (Doc ID 553166.1)

Last updated on AUGUST 25, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5 and later   [Release: 1.4 and later ]
Oracle Utilities Mobile Workforce Management - Version: 1.4.2.5 and later    [Release: 1.4 and later]
Information in this document applies to any platform.
Onsite Status
Void Status
DHTSVINI
AllowMfVoidOnSiteOrder
AllowMfUpdateOnSiteOrder

Symptoms

Orders are being VOIDED by a transaction from the host CIS system while in an ON-SITE status so field technicians work the order and then find it is deleted from their Mobile Workstation (MW).

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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