Create Map Form failed. The mo20.ocx is not registered or not the correct version. (Doc ID 553816.1)

Last updated on NOVEMBER 19, 2010

Applies to:

Oracle Utilities Mobile Workforce Management
Information in this document applies to any platform.
mo20.ocx
MW

Symptoms

Receive message "CreateMap Form failed. The mo20.ocx is not registered or not the correct version." when starting Mobile Workstation (MW) on a new install or trying to run mapping functions in DispatcherWorkstation (DW).

User cannot run the Map Subsystem.

Changes

Problem typically occurs on a new installation of the DW or MW client.

Cause

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