Service Inactivation/Activation of an account -- Price Difference in balance impact of the events (Doc ID 553978.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

Found some difference in sub-balance amount when the service of an account are inactivated/activated on the same day.

For example,

The current cycle for the account is from Feb 16 2008 to Mar 16 2008, and the activation/inactivation happened on Mar 10 2008. The charge for the complete cycle forward is 42.98. The amounts of events generated Mar 10 (from Mar 10 to Mar 16) are: -8.8924138 (inactivation) and 8.3187097 (activation).

Cause

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