When Clicking on an RDC Pdf CRF Icon the System Displays a Protection Message (Doc ID 556074.1)

Last updated on APRIL 29, 2008

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.0 to 4.5.2
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On RDC 4.5.1:
When attempting to open a PDF form in RDC, the following error occurs:

ERROR
"to facilitate protection, file download is blocked. Click for other options.."

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login RDC Pdf mode
2. Select study and patient
3. Click on a Pdf CRF icon
4. > Error occurs!


Cause

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