When Clicking on an RDC Pdf CRF Icon the System Displays a Protection Message

(Doc ID 556074.1)

Last updated on APRIL 29, 2008

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.0 to 4.5.2
This problem can occur on any platform.


-- Problem Statement:
On RDC 4.5.1:
When attempting to open a PDF form in RDC, the following error occurs:

"to facilitate protection, file download is blocked. Click for other options.."

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login RDC Pdf mode
2. Select study and patient
3. Click on a Pdf CRF icon
4. > Error occurs!


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms