New Bills Are Created When An Account Who Has Pending Items For Previous Bill Cycle Is Opened With Future Pin_Virtual_Time (Doc ID 557677.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0
This problem can occur on any platform.

Symptoms

When we open an account with future pin_virtual_time which has pending items for previous bill cycle or the billing date is due today then new bills are created automatically.

STEPS
The issue can be reproduced with the following steps:
1) Create an account with any service (for e.g.., on March 5th 2008),
2) Purchase any product and close the account in Customer Center,
3) Move the pin_virtual_time to future date (for e.g.., to May 6th 2008), 
4) Now open the account in Customer Center and go to balance tab, new bill is generated.



Cause

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