How to Determine the Parent of an EVENT_ACTION Without a Job? (Doc ID 558141.1)

Last updated on FEBRUARY 21, 2014

Applies to:

Oracle Utilities Network Management System - Version 1.10.0 to 1.7.1.1 [Release 1.10 to 1.7]
Oracle Network Management for Utilities - DMS - Version 1.10.0.1 to 1.10.0.1 [Release 1.10]
Information in this document applies to any platform.
Oracle Utilities Network Management - Version: 1.7.1 to 1.10.0

Goal

There are some event action records such as:

800 289146 0 1 11-JUL-07 11-JUL-07 Y Event given Probable Service Outage status N 15
800 289146 0 2 11-JUL-07 11-JUL-07 Y Outage merged upstream to device 85U3:100BQ:59:FUSE:2920 N 12
800 289146 0 3 11-JUL-07 11-JUL-07 Y Event given Probable Device Outage status N 16
800 289146 0 6 11-JUL-07 11-JUL-07 Y Customer count for event 800.289146 set to 144 N 32 bendline
800 289146 0 4 11-JUL-07 11-JUL-07 Y Outage merged upstream to device 85U3:93BN:23350:POTHEAD:3103 N 12 bendline
800 289146 0 5 11-JUL-07 11-JUL-07 Y Customer count for event 800.289146 set to 153 N 32 TCMQS
800 289146 0 7 11-JUL-07 11-JUL-07 Y Customer count for event 800.289146 set to 153 N 32 bendline
800 289146 0 8 11-JUL-07 11-JUL-07 Y Outage merged upstream to device 85U3:93BN:23350:POTHEAD:3103 N 12 bendline
800 289146 0 9 11-JUL-07 11-JUL-07 Y Customer count for event 800.289146 set to 21 N 32 bifulcof

There is no job 289146 which could get merged or changed.  In this example, what can be done to determine the external_id to obtain this job record?

Solution

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