Profitability Manager GUI Freezes When Attempting To Add Second Data Component To Local Condition For Mapping Rules
(Doc ID 558144.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Enterprise Performance Foundation - Version: 11.5.10
This problem can occur on any platform.
-- Problem Statement:
On 11.5.10 in FEM.D.1 Rollup #4 and PFT A.1 Rollup #4:
When trying to build data components - the screen freezes and the application freezes - have to close application and relog in. Typically occurs after building one data component and going back to build the second data component. May also happen on the initial data component build in a local condition.
The error is:
"You have encountered an unexpected error. Please contact your System Administrator for assistance. "
Clicking on the exception details gives the following error:
Issue is sporadically reproducible (sometimes on first data component, sometimes second), but always seems to appear when querying on the Balances table.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Profitability Manager Administrator -> Business Rule -> Mapping Rule
2. Select rule/version
4. Update source
5. Create local condition
6. Add data component
7. Create data component
8. Enter name and description
9. Select Balances table
10. Check on balances table and expand, select RC dimension
11. Select continue
12. Select select values
13. Add 3 values
14. Apply -> Apply
15. Add the data component line and add the component just built
16. Click on create data component
17. Data component build screen opens - can add name and description - but cannot move beyond
==> can type in BALANCES - but table select does not occur and error is displayed
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