CCB V1.5.15 Case Characteristics Display in Alphabetical Order Rather than by Sequence Number
Last updated on JUNE 02, 2010
Applies to:Oracle Utilities Customer Care and Billing - Version: 1.5.15
Information in this document applies to any platform.
If a case has required characteristics and the user is prompted to add them into the case, it does not bring them up in the order specified by the sequence number on each characteristic. The characteristics are displayed in alphabetical order by code instead.
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