My Oracle Support Banner

Approval Routes Not Functioning Properly when Approval Summary is used (Doc ID 558804.1)

Last updated on OCTOBER 19, 2011

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15 to 1.7.15.2 - Release: 1.7 to 1.7
Information in this document applies to any platform.

Symptoms

When Approved is the choice made by a user with the appropriate approval title and limit, the system is registering it as an Agree which continues the routing past the necessary approvers.  The document also remains in PENDING APPROVAL.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.