Orders Fail Processing by MSMQ and Integration Manager (Doc ID 559934.1)

Last updated on MARCH 28, 2008

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.3 to 1.4.2.5
This problem can occur on any platform.
MSMQ
Integration Manager
Message Queuing Triggers

Symptoms

Transactions being processed by Integration Manager from Mobile Workforce Management (MWM), and passed through the Microsoft Messaging Queue, fail to be received by the scheduling application.

This problem can be seen as a build-up of messages, and messaging errors, in the Mobility MSMQ Interface Queue Viewer while trying to process all, or some, of the integration transactions.

This problem can result in incorrect order assignments, completed work being redispatched to field crews and otherwise inexplicable order dispatching.

Cause

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