Error When Cancelling Optional Deal

(Doc ID 560083.1)

Last updated on JUNE 04, 2008

Applies to:

Oracle Communications Billing and Revenue Management - Version:
This problem can occur on any platform.


With a plan that consists of, for example, 3 deals ( one mandatory, two optional ), when we
try to cancel one of the optional deals, from customer center ( Cancel Deal option ), customer
center throws an error .

Below is a sample scenario that can lead to this issue :

E 2008-02-04 13:47:41.780 mvnotst cm:5611.1 fm_subscription_cancel_deal.c:577
fm_subs_cancel_deal_find_elements error
<field num=PIN_FLD_DEAL_OBJ:7,245 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms