Field Supervisors Cannot See a Crew's POUS Or Breaks On the Crew's Field Order List
(Doc ID 560549.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 1.4.5 and later
Information in this document applies to any platform.
The Mobile Service Supervisor logs on to Mobile Station and the Field Order list is launched by double-clicking on a crew in the crew subsystem. The crew's orders are seen but breaks and Periods Of Unavailability (POUs) do not appear.
Typically, a Mobile Service Supervisor wants the ability to see breaks and POUs for their crew. A supervisor cannot accurately reassign or redistribute work if they do not know when the crew is scheduled for a break or if the crew just had a break.
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