TMS Html Browser Autologin Not Functioning (Doc ID 563848.1)

Last updated on APRIL 16, 2021

Applies to:

Symptoms

-- Problem Statement:
On TMS 4.6:

If trying to use the TMS 4.6 auto-login functionality, the HTML browser login page is displayed
asking for User Name and Password.

EXPECTED BEHAVIOR
When TMS 4.6 autologin link is used, the user should be automatically logged in to the TMS HTML
interface.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Configure opaapps46\html\launch.htm file to enable Auto-login functionality;
2. Configure oracle_as10gr2mt\j2ee\opa\applib\oracle\pharma\opa\bc4j\common\bc4j.xcfg file
    to add the user name and password for auto-login functionality;
3. Go to Oracle Life Sciences launch page and click on the TMS link configured for autologin;
As a result of this action, the TMS User Name and Password are requested instead of
automatically login.

-- Business Impact:
The issue has the following business impact:
Due to this issue, the Customer is unable to complete the implementation of the upgrade to TMS 4.6.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.