Where To Insert Todo Information In The Table Named CI_TD_ENTRY_K In CCB? (Doc ID 563876.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 1.5.20 and later   [Release: 1.5 and later ]
Information in this document applies to any platform.

Goal

In version 1.5.20, there is a new table : CI_TD_ENTRY_K. When I came on TODO screen and click on a ToDo generated by my subscription, there was this message : todo_id .... unfound (message 15,252). I looked in logs and I found that the program tried to find the todo_id in CI_TD_ENTRY_K. But I didn't find where and when the ToDo was created in it.

Solution

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