Collections Report Subtotal Errors (Doc ID 565470.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.0.0.0 and later   [Release: 7.2.0 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When the collections reports were scheduled there are two discrepancies.
1. Days overdue - in the collection center it shows that the days over is 21 while the report says 20 days.

2. The subtotal of the groups are incorrect (subtotal for group #3). For some groups the value is correct while some values do not add up to what is displayed.

-- Steps To Reproduce:
Add accounts to collections and run the collections report.


Cause

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