Pipeline Rejects CDRs With ERR_CUSTOMER_NO_VALID_PRODUCT For Backdated Accounts

(Doc ID 566199.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.0]
Information in this document applies to any platform.


When migrating account which has start date (i.e. Effective date) before BRM installation date (i.e. backdating account creation), it is not possible to rate old CDRs (dated between effective date and installation date).
Pipeline rejects these CDRs with error code ERR_CUSTOMER_NO_VALID_PRODUCT error.


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