Pipeline Rejects CDRs With ERR_CUSTOMER_NO_VALID_PRODUCT For Backdated Accounts (Doc ID 566199.1)

Last updated on DECEMBER 02, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]
Information in this document applies to any platform.
checked for relevance on 15-May 2010
Checked for relevance on 27-Nov-2011
Checked for relevance on 2-Dec-2014

Goal

When migrating account which has start date (i.e. Effective date) before BRM installation date (i.e. backdating account creation), it is not possible to rate old CDRs (dated between effective date and installation date).
Pipeline rejects these CDRs with error code ERR_CUSTOMER_NO_VALID_PRODUCT error.


Solution

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