Missing Values From Item Charges Grid In Cc (Doc ID 566275.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
In Customer Center under the Balance tab when displaying item charges for events, the following
fields are empty: Called No, Non-Currency, Volume Sent and Volume Received for both volume and
duration charges

-- Steps To Reproduce:
In Customer Center
Goto Balance Tab
Display Item Charges


Cause

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