Error Received Trying To 'Show Audit History'
(Doc ID 566310.1)
Last updated on JANUARY 30, 2022
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.3 and laterInformation in this document applies to any platform.
Symptoms
When running the 4.5.3 Smoke Test, during section 'Enter DEMOG CRF Data for Patient, Review Audit History in CRF DEMOG', attempting to access the Audit History, the following error is received.
Error
XMLHttp request failed: 3187375568(Servlet error: SQL Exception. Unable to proceed further. ).
XMLHttp request failed: 3187375568(Servlet error: SQL Exception. Unable to proceed further. ).
Log file from delog0.log shows:
Caused by: java.sql.SQLException: ORA-04031: unable to allocate 186800 bytes of shared memory
("shared pool","SELECT ' {' || CHR(10) || '...","sql area","kkmevw: view_txt")
ORA-06512: at "RXC.RDC_ANCILLARY", line 802
ORA-06512: at "RXC.RDC_ANCILLARY", line 885
ORA-06512: at line 1
("shared pool","SELECT ' {' || CHR(10) || '...","sql area","kkmevw: view_txt")
ORA-06512: at "RXC.RDC_ANCILLARY", line 802
ORA-06512: at "RXC.RDC_ANCILLARY", line 885
ORA-06512: at line 1
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |