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Error Received Trying To 'Show Audit History' (Doc ID 566310.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.


When running the 4.5.3 Smoke Test, during section 'Enter DEMOG CRF Data for Patient, Review Audit History in CRF DEMOG', attempting to access the Audit History, the following error is received.

XMLHttp request failed: 3187375568(Servlet error: SQL Exception. Unable to proceed further. ).

Log file from delog0.log shows:

Caused by: java.sql.SQLException: ORA-04031: unable to allocate 186800 bytes of shared memory
("shared pool","SELECT ' {' || CHR(10) || '...","sql area","kkmevw: view_txt")
ORA-06512: at "RXC.RDC_ANCILLARY", line 802
ORA-06512: at "RXC.RDC_ANCILLARY", line 885
ORA-06512: at line 1


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