Error Received Trying To 'Show Audit History'

(Doc ID 566310.1)

Last updated on MAY 17, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.
***Checked for relevance on 17-May-2010***

Symptoms

When running the 4.5.3 Smoke Test, during section 'Enter DEMOG CRF Data for Patient R1 as PQASITE1, Review Audit History in CRF DEMOG', attempting to access the Audit History, the following error is received.


Error
XMLHttp request failed: 3187375568(Servlet error: SQL Exception. Unable to proceed further. ).


Log file from delog0.log shows:


Caused by: java.sql.SQLException: ORA-04031: unable to allocate 186800 bytes of shared memory
("shared pool","SELECT ' {' || CHR(10) || '...","sql area","kkmevw: view_txt")
ORA-06512: at "RXC.RDC_ANCILLARY", line 802
ORA-06512: at "RXC.RDC_ANCILLARY", line 885
ORA-06512: at line 1



Cause

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