After Transferred A Service, Accounts Did Not Show A Correct Balance. (Doc ID 566375.1)

Last updated on MAY 28, 2008

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3
This problem can occur on any platform.

Symptoms

On 7.3 in Production:
After doing a line transfer, balances are not showing correctly in both accounts.

1. Create two line accounts on Oct 19th via Customer Center with plan having tel ( 88 $) and sms ( 3 $)
service and non-currency -10 and -5.
2. Move the pvt to Oct 25th and do a line transfer via testnap with below input flist.
#PCM_OP_SUBSCRIPTION_TRANSFER_SUBSCRIPTION
# number of field entries allocated 20, used 5
0 PIN_FLD_TO_OBJ POID [0] 0.0.0.1 /account 482470 0
0 PIN_FLD_FROM_OBJ POID [0] 0.0.0.1 /account 480582 0
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 480934 0 ----Its To account billinfo poid
0 PIN_FLD_POID POID [0] 0.0.0.1 /service/telco/gsm/telephony 480966 0 ----> From
account's main Subscription service poid
0 PIN_FLD_PROGRAM_NAME STR [0] "string test"
3. Then check the balances in Customer Center, it still shows 91 in both accounts,  check the
cycle forwards events via Event Browser in Customer center, its shows correctly.

Expected Results.
In account A, the balance should have reduced from 91( 88+3) to 17.61 (-70.97-2.42) and
non-currency -15 (-10 -5) to -3 (4+8).
In account B, the balance should have increased 91+ 70.97+ 2.42 = 164. 39 $ and non-currency -15
(-10 -5) -4 -8 = -27.

Cause

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