Getting error: ClassNotFoundException com.cimmetry.jvue.JVue.class When Loading a Document in AutoVue (Doc ID 568231.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.1.0 and later
Information in this document applies to any platform.

Symptoms

Unable to view attachments. 

Loading a Document in AutoVue results in blank window with Error. Java console shows:

load: class com.cimmetry.jvue.JVue.class not found.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms