javax.net.ssl.SSLHandshakeException Error Adding or Getting Attachments Due to Certificate Authority Key Certificate Missing from Java Keystore
Last updated on AUGUST 23, 2017
Applies to:Oracle Agile PLM Framework - Version 126.96.36.199 and later
Oracle Agile Product Collaboration - Version 188.8.131.52 to 184.108.40.206 [Release 9.3.3]
Information in this document applies to any platform.
Unable to add file attachments
Unable to get file attachments
Error: The Preferred file server: http://[web server]/Filemgr/AttachmentServlet for user [user ID] is down. Please contact system administrator
Tomcat stdout.log shows BAD PACKET error, followed by NullPointerException.
opmn logs recording errors
Error "javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found"
Fact: File Manager Proxy server in DMZ
Fact: Using SSL connections
Fact: Certificate is self certified or certified by uncommon Root Certificate Authority
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