Changing Bill Unit Status Changes The Account Status

(Doc ID 571505.1)

Last updated on OCTOBER 31, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 to 7.3.1.0.0 - Release: 7.3.0 to 7.3.1
Information in this document applies to any platform.
***Checked for relevance on 31-Oct-2011***

Symptoms

When creates multiple bill units for an account and closes one bill unit using the opcode PCM_OP_CUST_SET_STATUS the account gets closed.

Steps:
1) Create an account with 2 bill units
2) Use the opcode PCM_OP_CUST_SET_STATUS to change the status of one of the bill unit.

    Below is the sample flist

0 PIN_FLD_POID POID [0] 0.0.0.1 /account 1781348 7
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 1779044 0
0 PIN_FLD_PROGRAM_NAME STR [0] "Customer Center"
0 PIN_FLD_DESCR STR [0] "[23-Jan-2008 09:49 Duplicate account]\n"
0 PIN_FLD_START_T TSTAMP [0] (1201556145) Mon Jan 28 22:35:45 2008
0 PIN_FLD_END_T TSTAMP [0] (1201556145) Mon Jan 28 22:35:45 2008
0 PIN_FLD_STATUSES ARRAY [0] allocated 20, used 2
1 PIN_FLD_STATUS ENUM [0] 10103
1    PIN_FLD_STATUS_FLAGS INT [0] 4


3) Check the status of the account after executing the above opcode through testnap.

4) The account status appears closed.

Cause

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