My Oracle Support Banner

Issue With CCB and WAM Integration; Meter Reads Coming Into CCB Are Not Checked (Doc ID 578416.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Readings coming over from Oracle Utilities Work and Asset (WAM) are not being validated in Oracle Utilities Customer Care and Billing (CCB). As a result, the readings are used on a bill regardless of high/low validation failure.
 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.