Issue With CCB Wam Integration; Meter Reads Coming Into CCB Are Not Checked (Doc ID 578416.1)

Last updated on MARCH 07, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Readings coming over from WAM are not being validated in CCB. As a result, the readings are used
on a bill regardless of high/low validation failure.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms