Issue With CCB and WAM Integration; Meter Reads Coming Into CCB Are Not Checked
(Doc ID 578416.1)
Last updated on FEBRUARY 28, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.1.0 and later
Information in this document applies to any platform.
-- Problem Statement:
Readings coming over from Oracle Utilities Work and Asset (WAM) are not being validated in Oracle Utilities Customer Care and Billing (CCB). As a result, the readings are used on a bill regardless of high/low validation failure.
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