Unable to generate an Initial letter in AERS (Doc ID 578517.1)

Last updated on JULY 22, 2010

Applies to:

Adverse Event Reporting System - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.
AERS 4.6

***Checked for relevance on 22-Jul-2010***

Symptoms

In a new AERS 4.6 install, while generating an Initial Letter, getting "java exceptions" as errors. 

This happens only while generating the Initial letter.

Cause

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