Indicator 'Same As Customer Information' Is Not on the Problem Section Of SR (Service Request) (Doc ID 578914.1)

Last updated on MARCH 02, 2011

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15 and later   [Release: 1.7 and later ]
Information in this document applies to any platform.

Symptoms

The indicator 'Same as customer information' is no longer on the Problem Information section of the Service Request

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms