Error When We Perform Cancel Deal (Doc ID 578988.1)

Last updated on SEPTEMBER 21, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

Consider a price plan with the below configuration :

Plan_with_options(/service/ip)
|
|____ Deal_1(/service/ip)
| |
| |__ Discount
|
|____ Deal_2(/service/ip)
|
|____ Product_1
| |
| |__ Purchase Fee --> Rate_plan_3
|
|____ Product_2
|
|____ Monthy cycle forward --> Rate Plan Selector
|
|__ Rate_plan_1
|__ Rate_plan_2

Below is a scenario that will lead to the issue :

1) Construct a price plan according to the configuration above .
2) Create account with the above plan , through customer center
3) From Plans tab in customer center , try to "Cancel Deal" .

This will throw an error in CM pinlog as below:

E Fri Apr 18 19:45:18 2008 cpdevbrm cm:1751 fm_subscription_cycle_utils.c:10027
1:cpdevbrm:testnap:1748:1:926:1203526868:1
fm_subs_find_rp_using_act_usage() error
<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_BAD_ARG:4>
<field num=PIN_FLD_DISCOUNTS:9,2341 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Fri Apr 18 19:45:18 2008 cpdevbrm cm:1751 fm_subscription_cycle_utils.c:9683
1:cpdevbrm:testnap:1748:1:926:1203526868:1
fm_subs_utils_get_rateplan() error
<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_BAD_ARG:4>
<field num=PIN_FLD_DISCOUNTS:9,2341 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>



Cause

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