Problems While Running Pin_setup For The First Time (Doc ID 579144.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 09-Feb-2012.
*** Checked for relevance on 05-27-2015 ***


Symptoms

On installing BRM 7.3.1 on Red Hat Enterprise Linux and while running pin_setup for the first time, an error is thrown just before the dm_oracle is about to be started. Have also tried recreating the database instance as well as reinstalling BRM 7.3.1, still the error persists.

The trace is as below:

$> ./pin_setup

PATH variable IS O.K...
LD_LIBRARY_PATH variable IS O.K...\n
You are the pin user
You are in the pin group\n
Starting setup.\n
#===========================================================
# Installation started at Tue May 13 14:58:50 2008.
#===========================================================
cm: Generating pin.conf file

pin.conf is generated under /opt/portal/7.3/sys/cm/pin.conf

pin.conf is generated under /opt/portal/7.3/apps/pin_remit/pin.conf
dm_oracle: Generating pin.conf file
pin.conf is generated under /opt/portal/7.3/setup/scripts/pin.conf
pin.conf is generated under /opt/portal/7.3/sys/dm_oracle/pin.conf
dm_oracle: Configuring database
Creating Portal tablespaces ... this may take a few minutes
Creating main tablespace 'pin00' (already exists)
Creating index tablespace 'pinx00' (already exists)
Creating temporary tablespace 'PINTEMP' (already exists)
Creating 'pin' user
Granting 'pin' correct permissions
Altering 'pin' user default tablespace
Altering 'pin' user temporary tablespace
Finished creating the Portal tablespaces
Continuing to Configure the database
Dropping table from file
Execute SQL statement from file /opt/portal/7.3/sys/dm_oracle/data/drop_snapshots.source
Execute SQL statement from file /opt/portal/7.3/sys/dm_oracle/data/drop_tables.source
Execute SQL statement from file /opt/portal/7.3/sys/dm_oracle/data/create_dd_UTF8.source
Loading objects from file
pcmdd: bad connect for <<>>, errno 111
Re-reading the pin.conf file "./pin.conf" since it has changed. Previous file mod time was 1210672493, now it is 1210679934

errno=<PIN_ERR_DM_CONNECT_FAILED:26> location=<Unknown pin location:0> class=<UNKNOWN:0> field num=<0:0,0> recid=<0> reserved=<111>

Cause

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