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Service Request Gets Cleared Out when Saved (Doc ID 579300.1)

Last updated on MARCH 02, 2011

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15.1 and later   [Release: 1.7 and later ]
Information in this document applies to any platform.

Symptoms

When saving the Service Request Header, the information is cleared out requiring users to enter the information again.

Cause

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