Cost Adjustment Amount Doubles On Maintenance Manager Cost Views (Doc ID 579319.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15
This problem can occur on any platform.

Symptoms

On Version 1.7.15 in Production if a process is associated with an asset (and thus the work order
created from the Asset),when a cost adjustment is posted against the work order, the adjustment
amount doubles on the Maintenance Manager Cost Summary and Period Costs Views.



EXPECTED BEHAVIOR
The Adjustment Amount in the Maintenance Manager Cost Views should be the same as the adjustment
amount on the Cost Adjustment record-it should not be double

STEPS
The issue can be reproduced at will with the following steps:

Create a new Maintenance Manager record (Resource->Maintenance Manager)
Create a new Asset. Enter a Process in the process field. Enter the newly created Maintenance
Manager in the Maintenance Manager field.
Create a Work Order from the Asset using the 'Create Work Order' action on the Asset record
Activate the Work Order
Create a Cost Adjustment record.
Data to be entered in Cost Adjustment detail:

Line 1: Enter the Work Order number. The account number from the Work Order will be displayed.
Enter any expense code. Enter a positive amount to be credited
Line 2: Enter a different account number than the account on the Work Order. Enter the same
expense code as line one. Enter a negative amount as a debit (same amount as line 1).
Approve the Cost Adjustment record
Run Batch
Check the Work Order Cost Summary. The Actual amount is correct-it is the same as the amount on
the cost adjustment record
Check the Maintenance Manager Cost Summary and Period Cost Views. The amount is double the cost
adjustment amount

BUSINESS IMPACT
The issue has the following business impact:

The costs are inaccurate



Cause

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