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Version 1.7.15 Service Request Module, Cost Summary View Has Excessive Run Time (Doc ID 579333.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.15 and later
Information in this document applies to any platform.


The Service Request module, Cost Summary view has excessive run time. The application will not
return results in a reasonable timeframe. Performance needs to be enhanced to eliminate performance degradation. The Explain Plan from Toad shows that full table scans are occurring when this view is selected.


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