Incorrect Bill Generated When Activating a Product After Inactivation In Previous Cycle (Doc ID 579456.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0
Information in this document applies to any platform.
***Checked for relevance on 15-Mar-2010***

Symptoms

Incorrect bill generated when activating a product which was inactivated in the previous cycle (Cycle Forward in PRODUCT Level).

After activating the product status, the next cycles cycle_fees is not applied.

Step 1 : 2-Dec Create user
Step 2 : 2-Jan Bill Run
Step 3 : 20-Jan Inactivate product
Step 4: 2-Feb Bill Run
Step 5 : 10-Feb Activate Product

The proration calculation calculated wrong

Cause

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