Non-Currency Balance Issues (Doc ID 579898.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0 and later   [Release: 7.2.1 and later ]
Information in this document applies to any platform.
Checked for relevance on 08-Aug-2011

Symptoms

-- Problem Statement:
There is an error with non-currency balances.Suppose there are 2 buckets of free downloads (same
resource). Each of them gives 1 free download, so total have 2 free downloads. If cancel one deal that has one of those buckets, it will take out 1 Free download. So still have one remaining. But the problem is that even though it takes out just one, to the remaining it changes the validity date using op_bal_change_validity. So the remaining resources are shown as ZERO. Check that resource and see that still has one remaining but with a FROM_DATE and TO_DATE the same, so it is not usable.

-- Steps To Reproduce:
1. Create an account.
2. Add a plan with Non-currency resources
3. Add a deal with same resources as above
4. Cancel that deal.


Cause

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