My Oracle Support Banner

Adjusting An Item Does Not Update PIN_FLD_ADJUSTED Of That Item After Applying Patch 6667496 (Doc ID 580435.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version: to
This problem can occur on any platform.


While adjusting Items using PCM_OP_AR_ITEM_ADJUSTMENT opcode via testnap, the PIN_FLD_ADJUSTED filed of that item is not reflecting the adjustment amount. This is happening only after applying the <>. Without the patch, PIN_FD_ADJUSTED reflects the actual adjusted amount.

-- Steps to Reproduce
1. Create an account to purchase a plan with cycle forward product. It creates a /item/cycle_forward item.
2. Set pin_virtual_time to one month ahead.
3. Run pin_bill_day.
4. Pay off the bill to close the /item/cycle_forward item.(now, Net_Amount = 0)
5. Do item adjustmjent from Customer Center or call PCM_OP_AR_ITEM_ADJUSTMENT via testnap to the /item/cycle_forward item with status 4(closed).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.