My Oracle Support Banner

After "pin_bill_day" Ends Some Accounts Didn't Bill And The Account's /billinfo.billing_status Is 4 (Doc ID 601674.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

It is noticed that after the pin_bill_day ends some accounts aren't billed and the BILLING_STATUS of /billinfo is 4. The ACTG_NEXT_T, NEXT_BILL_T, etc., are not moved to next cycle. The DOMs (ACTG_CYCLE_DOM of billinfo) for these accounts varies. The number of accounts with this problem for each DOM is different as well.

Steps To Reproduce:
Run pin_bill_day and verify /billinfo.billing_status

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.