After "pin_bill_day" Ends Some Accounts Didn't Bill And The Account's /billinfo.billing_status Is 4
(Doc ID 601674.1)
Last updated on JUNE 16, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
It is noticed that after the pin_bill_day ends some accounts aren't billed and the BILLING_STATUS of /billinfo is 4. The ACTG_NEXT_T, NEXT_BILL_T, etc., are not moved to next cycle. The DOMs (ACTG_CYCLE_DOM of billinfo) for these accounts varies. The number of accounts with this problem for each DOM is different as well.
Steps To Reproduce:
Run pin_bill_day and verify /billinfo.billing_status
Cause
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In this Document
Symptoms |
Cause |
Solution |