Customer Center Cannot Create Business Accounts With Undefined Payment Type

(Doc ID 602306.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 and later
Information in this document applies to any platform.
602306.1

***Checked for relevance on 14-May-2013***

Symptoms

Unable to create business accounts in Customer Center with payment type as 'Undefined'. Customer Center hangs when doing so.

EXPECTED BEHAVIOUR
Customer Center must not hang up and should be able to create the business accounts successfully.

STEPS
The issue can be reproduced at will with the following steps:
Create a business account with ‘Undefined’ payment type. [ Iin the Payment page click Cancel button, and that will create an 'Undefined' payment type ]

Cause

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