My Oracle Support Banner

CTM commands line wrapped when invoked from OSM (Doc ID 602308.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Communications IP Service Activator - Version 5.2.3 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Cannot apply configuration using the CTM API.

-- Steps To Reproduce:
Activation of CTM templates is getting rejected when it is applied using CTM API. In this case the CTM API is called from an Oracle Communications OSM automated task.


However, the same template is successfully activated and installed when it is applied from the IPSA GUI and a stand-alone java function call of CTM activation API.

When looking at the template that is generated there are extra newline or carriage return characters being added to the command.  These extra newlines cause the configuration to fail when it is applied to the router.


The problem occurs when the function call is invoked from an automated class of Oracle Communications OSM.

Successfull Scenario:
=====================

Stand-alone Java Class / IPSA GUI
|
|
V
CTM API


Failure Scenario:
=================

ORACLE OSM
|
|
v
Automated Task
|
|
V
Java Class of automated Task
|
|
V
CTM API



-- Business Impact:
Cannot apply router configuration via CTM

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.