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Oracle Utilities Customer Care & Billing (CC&B) / C2M Available Service Packs (Doc ID 602423.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.5.20 to 2.7.0.1.0 [Release 1.5 to 2.7]
Oracle Utilities Customer to Meter Base - Version 2.6.0.0.0 to 2.7.0.1.0 [Release 2.6 to 2.7]
Information in this document applies to any platform.

Details

Oracle Utilities Customer Care and Billing (CC&B)

The purpose of this document is to show you which Service Packs and Convenience Roll-ups are available for Utilities Customer Care and Billing

Hotfix is a software patch is defined to be anywhere from a simple bug fix to a new product feature (enhancement).
A Convenience Download (CD), also referred to as a Roll Up, is made available for the latest product version only.
It is a bundling of fixes released in between Service Packs, usually monthly, except for the last month before a Service Pack’s scheduled release. The related Readme.txt file contains a list of all the fixes (bug number and subject) included in the package.
Service Pack (SP) is a compilation of software patches delivered in the form of a single installable package. It is usually cumulative, unless otherwise indicated.



Please Use Bug # below to download patch from My Oracle Support Patch and Update tab.

For any customer on the CCB Versions 2.4 platform, refer to the following:

Utility to generate a list of CCB CM COBOL modules to be recompiled after Service Pack has been applied - <Note 2120225.1>

Product Product ID KM Document Number
Utilities Framework 2245 878212.1


 

PLEASE NOTE: - Later Service Packs are cumulative, that is SP2 includes fixes from SP1 etc. Exceptions to this rule will be highlighted.

CC&B v1.5.20*

Product Maintenance Update Bug Release Date Comments
CC&B SP2 6521967 11/6/07 Complete Upgrade for AIX DB2
CC&B SP3 6909084 8/14/08  

 

Please Note :To Upgrade from CC&B V1.5.20 to V2.2.0.4 the one-step upgrade package is <Patch 8453839>.
If customer wants to upgrade their env from CC&B 1.5.20 to CC&B 2.3.0, they can download one-step-upgrade using <Patch 8453839> , apply SP6 and then upgrade it V2.3.0. Please also see <Note 743031.1> for further details.

 

CC&B v2.0.5*

Product Maintenance Upgrade Bug Release Date
CC&B SP2 6238017 9/18/07
CC&B SP3 6655769 11/28/07

 

CC&B v2.1.0*

Product Maintenance Update Bug/Patch#

Release Date

CC&B SP1 6498471 10/16/07
CC&B SP2 6879929 3/10/08
CC&B SP3 7604291 12/9/08
CC&B SP4 8627720 7/27/09
CC&B SP5 9260320 1/24/10
CC&B SP6 10183619 11/23/10
CC&B SP7 12609912 06/12/11

 

CC&B v2.2.0*

Please be aware that SP1 is not included in any of the latest Service Packs.

Product Maintenance Update Bug/Patch# Fixes incl. Fixes incl. Pre-req Release Date
CC&B SP1 7284602 May 08 July 08 - FW 2.2 SP1
- CCB 2.2
 
CC&B Sept Convenience Roll-up 7459077 Aug 08 Sep 08 - FW 2.2 SP1
- CCB 2.2 SP1
10/8/08
CC&B SP2 7566312 Aug 08 Oct 08 - FW 2.2 SP2
- CCB 2.2 SP1
11/12/08
CC&B SP3 8244157 Nov 08 Jan 09 - FW 2.2 SP3
- CCB 2.2 SP1
2/16/09
CC&B SP4 8520899 Feb 09 Apr 09 - FW 2.2.SP4
- CCB 2.2 SP1
5/19/09
CC&B SP5 8734753 May 09 Jul 09 - FW 2.2.SP5
- CCB 2.2 SP1
8/19/09
CC&B SP5 Demo Data 8847413 May 09 Jul 09 - FW 2.2.SP5
- CCB 2.2 SP1
8/19/09
CC&B SP6 9042819 Aug 09 Oct 09 - FW 2.2 SP6
- CCB 2.2 SP1
12/1/09
CC&B SP6 Demo Data 9168312 (incl PIP) See also 9102545 Aug 09 Oct 09 - FW2.2 SP6
- CCB 2.2 SP1
12/1/09
CC&B SP7 9855490 Nov 09 Jun 10 - FW 2.2 SP8
- CCB 2.2 SP1
8/9/10
CC&B SP8 10396885 16 Dec 2010 16 Dec 2010 - FW2.2 SP9
- CCB 2.2 SP1
12/22/2010
CC&B SP9 12610362 26 May 2011 26 May 2011 - FW 2.2 SP11
- CCB SP1
06/09/11
CC&B SP10 17847633 31 Oct 2013 31 Oct 2013

- FW 2.2 SP18
-FW Fix Monthly Roll-Up - October 2013

- CCB SP1

08/13/14

Please Note : To Upgrade from CC&B V1.5.20 to V2.2.0.4 the one-step upgrade package is <Patch 8453839>.

 

CC&B v2.3.0*

Released 04 December 2009.

Product Maintenance Update Bug/Patch# Fixes incl. Fixes incl. Pre-req Release Date
CC&B SP1 9469248 4 Dec 09 26 Feb 10 - FW 2.2 SP7
- CC&B 2.3
3/24/2010
CC&B SP2 9855492 27 Feb 10 June 2010 - FW 2.2 SP8
- CC&B 2.3
7/27/2010
CC&B SP3 10167887 July 2010 30 Sept 2010 - FW 2.2 SP9
- CC&B 2.3
10/19/2010
CC&B Oct Convenience Roll-up 10260511 1 Oct 2010 31 Oct 2010 - FW 2.2 SP9
- CCB 2.3 SP1
11/3/2010

 

If customer wants to upgrade their env from CC&B 1.5.20 to CC&B 2.3.0, they can download one-step-upgrade using <Patch 8453839>, apply SP6 and then upgrade it V2.3.0. Please also see <Note 743031.1> for further details.

 

CC&B v2.3.1*

Product Maintenance Update Bug/Patch# Fixes incl. Pre-req Release Date
CC&B October Convenience Roll-up 10260518 1 Oct 2010 - FW 2.2 SP9
- CCB 2.3.1
11/3/2010
CC&B SP1 11675360 27 Jan 2011 - FW 2.2 SP10
- CCB 2.3.1
02/16/2011
CC&B SP1 Demo Data 11722753 Jan 2011 - FW 2.2 SP10
- CCB 2.3.1 SP1
03/28/2011
CC&B March Convenience Download 12332181 March 2011 - FW 2.2 SP10
- CCB 2.3.1 SP1
04/06/2011
CC&B May Convenience Download 12679887 May 2011 - FW 2.2 SP10
- CCB 2.3.1 SP1
06/22/2011
CC&B SP2 12729127 July 2011 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 12
- CCB V2.3.1
07/29/11
CC&B SP3

This is currently not available.

12995884 Sept 2011 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 13
- CCB V2.3.1
10/02/2011
CC&B SP4

This is currently not available.

13638891 Jan 26 2012 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 14
- CCB V2.3.1
02/28/12
CC&B SP4 Demo Data

This is currently not available.

13638964  March 2012

- FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 14
- FW V2.2.0 SINGLE FIX ROLL-UP FOR V231 SP4 DEMO DATA (13847777)

- CC&B V2.3.1 - CC&B V2.3.1 SP 4 - CCB V2.3.1 SINGLE FIX ROLL-UP FOR V231 SP4 DEMO DATA (13847770)

03/13/2012
CC&B

SP5

 

14016220 April 2012

- FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 15
- CCB V2.3.1

05/21/2012
CC&B SP5 Demo Data

 

14016223 April 2012

- FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 15
- CC&B V2.3.1 + SP5

05/26/2012
CC&B

SP6

14638634 Oct 2012 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 16
- CC&B V2.3.1
10/09/2012
CC&B

SP6 Demo Data

15886090  Oct 2012 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 16
- CC&B V2.3.1 + SP6
10/09/2012
CC&B

SP7

16281096 March 2013 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 17
- CC&B V2.3.1

05/06/2013

CC&B

SP8

17533328 October 2013 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 18
- CC&B V2.3.1

10/15/2013

CC&B

SP9

19033425 July 2014 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 19
- CC&B V2.3.1

07/11/2014

CC&B

SP10

20219399 January 2015 - FW 2.2
- 7195518
- 7012092
- FW 2.2 SP 1
- 10124173
- FW 2.2 SP 20
- CC&B V2.3.1

01/20/2015

CC&B

SECURITY ROLLUP

27411229 January 2018 This patch provides a consolidated rollup of patches related to reported
security issues in the products covered by the bug in line with Oracle
Security policies. It is highly recommended that customers and partners apply
the patches contained in this rollup to maintain a secure environment.

March 2018

 

CC&B v.2.4.0**

PLEASE NOTE: - CUMULATIVE HOTFIX Patches include fixes from previous CUMULATIVE HOTFIX Patches.

 
Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
CC&B SP1** 17460363  

- FW V4.2.0.1.0

- CC&B V2.4.0 OR CC&B V2.3.1 SP7

1 Oct 2013
CC&B SP1 Demo Data 17460363 Same as 17460363

- FW V4.2.0.1.0

- CC&B V2.4.0 OR CC&B V2.3.1 SP7

1 Oct 2013
CC&B  CUMULATIVE HOTFIX 17672112 November 2013 - FW V4.2.0.1.0

- CC&B V2.4.0.1.0

6 Nov 2013
CC&B SP1 December 2013 CUMULATIVE HOTFIX 17946870
December 2013 - FW V4.2.0.1.0

- CC&B V2.4.0.1.0

19 December 2013
CC&B SP1 January 2014 CUMULATIVE HOTFIX 18157205 January 2014

- FW V4.2.0 Service Pack 1 single fix convenience rollup

- CC&B V2.4.0.1.0

6 February 2014
CC&B SP1 March 2014 CUMULATIVE HOTFIX 18488693 March 2014

- FW V4.2.0 Service Pack 1 single fix convenience rollup

- CC&B V2.4.0.1.0

4 April 2014
CC&B SP1 May 2014 CUMULATIVE HOTFIX 18884522 May 2014

- FW V4.2.0 Service Pack 1 single fix convenience rollup

- CC&B V2.4.0.1.0

5th of June 2014
CC&B SP1 August 2014 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP1 AND FRAMEWORK 4.2 SP1

19592975

 August 2014

- FW V4.2.0 Service Pack 1 single fix convenience rollup

- CC&B V2.4.0.1.0

18th September 2014
CC&B SP1 February 2015 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP1 AND FRAMEWORK 4.2 SP1

20689676

February 2015

- FW V4.2.0 Service Pack 1 single fix convenience rollup

- CC&B V2.4.0.1.0

 18th of March 2015
CC&B SP2*** 18651692 April 2014

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0

30th of April 2014
CC&B SP2 June 2014 CUMULATIVE HOTFIX 19125452 June 2014

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

9th of July 2014
CC&B SP2 July 2014 CUMULATIVE HOTFIX 19414302 July 2014

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

August 2014
CC&B SP2 September 2014 CUMULATIVE HOTFIX 19665659 September 2014

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

September 2014
CC&B SP2 December 2014 CUMULATIVE HOTFIX 20219256 December 2014

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

January 2015
CC&B SP2 March 2015 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP2 AND FRAMEWORK 4.2 SP2 20783230 March 2015

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

 April 2015
CC&B SP2 June 2015 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP2 AND FRAMEWORK 4.2 SP2 -   21325244 June 2015

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

 July 2015
CC&B SP2 July 2016 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP2 AND FRAMEWORK 4.2 SP2 24389125  July 2016

- FW V4.2.0 Service Pack 2 single fix convenience rollup

- CC&B V2.4.0.2.0

 August 2016
CC&B SP3 21277617 June 2015

- FW V4.2.0 Service Pack 3 single fix convenience rollup

- CC&B V2.4.0

 June 2015
CC&B SP3 December 2015 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3
22186277 December 2015

- FW V4.2.0.3.0

- CC&B V2.4.0.3.0

 December 2015
CC&B SP3 June 2016 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3 23699550  June 2016 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

 June 2016
CC&B SP3 September 2016 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3 24713428 September 2016 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

October 2016
CC&B SP3 January 2017 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3 25472088 January 2017 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

January 2017
CC&B SP3 April 2017 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 and FRAMEWORK 4.2 SP3 26033868 April 2017 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

April 2017
CC&B SP3 January 2018 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3 27345687 January 2018 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

January 2018
CC&B SP3 August 2018 CUMULATIVE HOTFIXES FOR CC&B 2.4 SP3 AND FRAMEWORK 4.2 SP3 28580034 August 2018 - FW V4.2.0.3.0

- CC&B V2.4.0.3.0

August 2018

 

 

***Please see article WRONG FK REFERENCES IN CUSTOMER CARE AND BILLING V2.4.0 (Doc ID 1680012.1) when applying SP2.

 

CC&B v.2.5.0**

CC&B version 2.5.0 is now available for download on the Oracle Software Delivery Cloud.

PLEASE NOTE: - CUMULATIVE HOTFIX Patches include fixes from previous CUMULATIVE HOTFIX Patches.

 

Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
 CC&B  SP1 21880363  

- FW 4.3.0.1.0

- CC&B 2.5.0

 October 2015
CC&B SP1 February 2016 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP1 AND FRAMEWORK 4.3 SP1 22807321  

- FW 4.3.0.1.0

- CC&B 2.5.0.1.0

 March 2016
 CC&B SP1 June 2016 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP1 AND FRAMEWORK 4.3 SP1 23699851  

- FW 4.3.0.1.0

- CC&B 2.5.0.1.0

 June 2016
  SP1 January 2017 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP1 AND FRAMEWORK 4.3 SP1 25472115  

- FW 4.3.0.1.0

- CC&B 2.5.0.1.0

 January 2017
CC&B SP2 23629545  

- FW 4.3.0.2.0

- CC&B 2.5.0

 June 2016
CC&B SP2 September 2016 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP2 AND FRAMEWORK 4.3 SP2 24713453  

- FW 4.3.0.2.0

- CC&B 2.5.0.2.0

October 2016
CC&B SP2 January 2017 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP2 AND FRAMEWORK 4.3 SP2 25472134  

- FW 4.3.0.2.0

- CC&B 2.5.0.2.0

 January 2017
CC&B SP2 May 2017 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP2 AND FRAMEWORK 4.3 SP2 26164582  

- FW 4.3.0.2.0

- CC&B 2.5.0.2.0

 May 2017
CC&B SP2 October 2017 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP2 AND FRAMEWORK 4.3 SP2 26935430  

- FW 4.3.0.2.0

- CC&B 2.5.0.2.0

November 2017
CC&B SP2 May 2018 CUMULATIVE HOTFIXES FOR CC&B 2.5 SP2 AND FRAMEWORK 4.3 SP2 28121078  

- FW 4.3.0.2.0

- CC&B 2.5.0.2.0

 May 2018

 

 

CC&B v2.6.0**

Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
 CC&B Release 25942322  

- FW 4.3.0.4.0

- CC&B 2.6.0.0.0

 
CC&B 2.6 January 2018 CUMULATVE HOTFIXES FOR CC&B 2.6.0.0.0 and FRAMEWORK 4.3 SP4 27292542  

- FW 4.3.0.4.0

- CC&B 2.6.0.0.0

 January 2018
CC&B V2.6.0.1.0 RELEASE
27426326
 

- FW 4.3.0.5.0

- CC&B 2.6.0

 January 2018
CC&B 2.6 SP1 August 2018 CUMULATIVE HOTFIXES FOR CC&B 2.6 SP1 AND FRAMEWORK 4.3 SP5 28580074  

- FW 4.3.0.5.0

- CC&B 2.6.0.1.0

 September 2018
CC&B 2.6 SP1 May 2019 CUMULATIVE HOTFIXES FOR CC&B 2.6 SP1 AND FRAMEWORK 4.3 SP5 29716415  Up to April 30, 2019

- FW 4.3.0.5.0

- CC&B 2.6.0.1.0

 May 2019
CC&B 2.6 SP1 September 2019 CUMULATIVE HOTFIXES FOR CC&B 2.6 SP1 AND FRAMEWORK 4.3 SP5 To be announced Planned to include fixes up to August 29, 2019

- FW 4.3.0.5.0

- CC&B 2.6.0.1.0

September 2019

CC&B v2.7.0**

CC&B version 2.7.0 is now available for download on the Oracle Software Delivery Cloud.

Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
CC&B  2.7.0.0.0 28566281  

- FW 4.3.0.6.0

- CC&B 2.7.0.0.0

 September 2018
CC&B SP1 29237366  

- FW 4.4.0.0.0

- CC&B 2.7.0.0.0

 January 2019
CC&B March 2019 CUMULATIVE HOTFIXES FOR CC&B 2.7 SP1 AND FRAMEWORK 4.4 SP0 29690000  

- FW 4.4.0.0.0

- CC&B 2.7.0.1.0

 April 2019
CC&B June 2019 CUMULATIVE HOTFIXES FOR CC&B 2.7 SP1 AND FRAMEWORK 4.4 SP0 29963006  

- FW 4.4.0.0.0

- CC&B 2.7.0.1.0

 July 2019

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oracle Utilities Customer to Meter Base (C2M)

C2M v2.6.0**

Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
C2M CUMULATIVE HOTFIXES FOR C2M 2.6.0.0.0 26898406  

- FW 4.3.0.5.0

- C2M 2.6.0

 October 2017
C2M  SP1 27426351  

- FW 4.3.0.5.0

- C2M 2.6.0

 September 2018
C2M August 2018 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1 28579804  

- FW 4.3.0

- C2M 2.6.0

 September 2018
C2M January 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1 29301756  

- FW 4.3.0

- C2M 2.6.0

 February 2019
C2M May 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1 29716376 Up to April 30, 2019

- FW 4.3.0

- C2M 2.6.0

 May 2019
C2M September 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1 To be announced Planned to include fixes up to August 29, 2019

- FW 4.3.0

- C2M 2.6.0

 September 2019

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C2M v2.7.0**

C2M version 2.7.0 is now available for download on the Oracle Software Delivery Cloud.

Product Maintenance Update Bug/Patch# Fixes Included Pre-req Release Date
C2M Release 28655568  

- FW 4.3.0.6.0

- C2M 2.7.0

 September 2018
C2M SP1 29269151  

- FW 4.4.0.0.0

- C2M 2.7.0

 January 2019
C2M March 2019 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1 29424347  

- FW 4.4.0.0.0

- C2M 2.7.0.1.0

 April 2019
C2M June 2019 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1 29963001  

- FW 4.4.0.0.0

- C2M 2.7.0.1.0

 July 2019

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Unless otherwise noted, support is provided for the latest maintenance update. Previous maintenance updates (3rd digit releases) will be supported for six months after the release date of a new maintenance update. Previous Service Packs (4th digit release) will be supported for three months after the release of a new Service Pack. Single fixes are only available on supported Service Packs. Patch bundles (5th digit release) are only available on supported Service Packs.
**Please note that once a new Service Pack is released, Product Development will no longer be releasing patches for previous Service Packs. For example, once SP2 is out, there will no longer be fixes for SP1.

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In this Document
Details
 Oracle Utilities Customer Care and Billing (CC&B)
 CC&B v1.5.20*
 CC&B v2.0.5*
 CC&B v2.1.0*
 CC&B v2.2.0*
 CC&B v2.3.0*
 CC&B v2.3.1*
 CC&B v.2.4.0**
 CC&B v.2.5.0**
 CC&B v2.6.0**
 CC&B v2.7.0**
 Oracle Utilities Customer to Meter Base (C2M)
 C2M v2.6.0**
 C2M v2.7.0**
Actions
Contacts
References

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