Oracle Utilities Customer Care & Billing (CC&B) / C2M Available Service Packs (Doc ID 602423.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.0.0 to 2.8.0.0.0 [Release 2.6 to 2.8]
Oracle Utilities Customer Care and Billing - Version 1.5.20 to 2.8.0.0.0 [Release 1.5 to 2.8]
Information in this document applies to any platform.

Details

Hot Fixes/Patches

Patch KM Documents
CC&B	Document 1513463.2 "Patch and Maintenance" page: Information Center: Customer Care and Billing (CC&B)
C2M	Document 2814379.2 Recently Released C2M Patches
Framework	Document 2294392.2 "Recent OUAF Patches" tab: Patching & Maintenance Advisor: Oracle Utilities Framework (OUAF) Based Products
Language Packs	Document 973812.1 Customer Care and Billing / C2M Language Packs

Additional product information:
Document 1513463.2 Information Center: Customer Care and Billing (CCB)
Document 2740276.2 Information Center: Customer to Meter Base (C2M)

April 2023

C2M v2.8.0**

C2M version 2.8.0 is now available for download on the Oracle Software Delivery Cloud.

C2M v2.8.0 Patches
Product	Maintenance Update	Bug/Patch#	Fixes Included	Prerequisites	Release Date
C2M	Release	32771384		- FW 4.4.0.3.0 - C2M 2.8.0	April 2021
C2M	Jul 2021 CUMULATIVE HOTFIXES FOR C2M 2.8.0.0.0	33121241	Up to 29 JUL 2021		August 2021
C2M	Dec 2021 CUMULATIVE HOTFIXES FOR C2M 2.8.0.0.0	33281882	Up to 10 DEC 2021		January 2022
C2M	Mar 2022 CUMULATIVE HOTFIXES FOR C2M 2.8.0.0.0	33986348	Up to 31 MAR 2022		April 2022
C2M	Jul 2022 - CUMULATIVE HOTFIXES FOR C2M 2.8.0.0.0	34457568	Up to 28 JUL 2022		August 2022
C2M	Feb 2023 - CUMULATIVE HOTFIXES FOR C2M 2.8.0.0.0	34775637	Up to 27 OCT 2022		March 2023

C2M v2.7.0**

C2M version 2.7.0 is now available for download on the Oracle Software Delivery Cloud.

C2M v2.7.0 Patches
Product	Maintenance Update	Bug/Patch#	Fixes Included	Prerequisites	Release Date
C2M	Release	28655568	General Availability	- FW 4.3.0.6.0 - C2M 2.7.0	September 2018
C2M	SP1	29269151		- FW 4.4.0.0.0 - C2M 2.7.0	January 2019
C2M	March 2019 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	29424347	Up to 28 MAR 2019	- FW 4.4.0.0.0 - C2M 2.7.0.1.0	April 2019
C2M	June 2019 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	29963001	Up to 27 JUN 2019		July 2019
C2M	Feb 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	30960615	Up to 27 FEB 2020		February 2020
C2M	June 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	31541944	Up to 25 JUN 2020		June 2020
C2M	Nov 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	32010769	Up to 26 NOV 2020		November 2020
C2M	Apr 2021 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	32831248	Up to 29 APR 2021		May 2021
C2M	Aug 2021 CUMULATIVE HOTFIXES FOR C2M 2.7 SP1	33262658	Up to 26 AUG 2021		September 2021
C2M	SP3	30366850		- FW 4.4.0.2.0 - C2M 2.7.0	October 2019
C2M	Feb 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	30960639	Up to 27 FEB 2020	- FW 4.4.0.2.0 - C2M 2.7.0.3	February 2020
C2M	May 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	31411997	Up to 28 MAY 2020		June 2020
C2M	Aug 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	31829341	Up to 27 AUG 2020		September 2020
C2M	Dec 2020 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	32010781	Up to 17 DEC 2020		January 2021
C2M	Mar 2021 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	32568513	Up to 23 MAR 2021		April 2021
C2M	Jun 2021 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	33043168	Up to 24 JUN 2021		June 2021
C2M	Sept 2021 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	33377660	Up to 30 SEP 2021		September 2021
C2M	Feb 2022 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	33519255	Up to 24 FEB 2022		March 2022
C2M	Aug 2022 CUMULATIVE HOTFIXES FOR C2M 2.7 SP3	34460440	Up to 25 AUG 2022		September 2022

C2M v2.6.0**

C2M v2.6.0 Patches
Product	Maintenance Update	Bug/Patch#	Fixes Included	Prerequisites	Release Date
C2M	CUMULATIVE HOTFIXES FOR C2M 2.6.0.0.0	26898406		- FW 4.3.0.5.0 - C2M 2.6.0	October 2017
C2M	SP1	27426351		- FW 4.3.0.5.0 - C2M 2.6.0	September 2018
C2M	August 2018 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	28579804	Up to 30 AUG 2018	- FW 4.3.0 - C2M 2.6.0	September 2018
C2M	January 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	29301756	Up to 31 JAN 2019	- FW 4.3.0 - C2M 2.6.0	February 2019
C2M	May 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	29716376	Up to 30 APR 2019	- FW 4.3.0 - C2M 2.6.0	May 2019
C2M	September 2019 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	30270083	Up to 26 SEP, 2019	- FW 4.3.0 - C2M 2.6.0	October 2019
C2M	March 2020 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	30964922	Up to 26 MAR 2020	- FW 4.3.0 - C2M 2.6.0	April 2020
C2M	July 2020 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	31542005	Up to 30 JUL 2020	- FW 4.3.0 - C2M 2.6.0	August 2020
C2M	October 2020 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	32010763	Up to 29 OCT 2020	- FW 4.3.0 - C2M 2.6.0	November 2020
C2M	January 2021 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	32434482	Up to 28 JAN 2021	- C2M 2.6 SP1, - CCB 2.6 SP1, - MDM 2.2 SP2, - FW 4.3 SP5	March 2021
C2M	May 2021 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	32926827	Up to 27 MAY 2021	- C2M 2.6 SP1, - CCB 2.6 SP1, - MDM 2.2 SP2, - FW 4.3 SP5	June 2021
C2M	October 2021 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	33519213	Up to 28 OCT 2021		November 2021
C2M	Feb 2022 CUMULATIVE HOTFIXES FOR C2M 2.6 SP1	33651377	Up to 27 JAN 2022		March 2022

*Unless otherwise noted, support is provided for the latest maintenance update. Previous maintenance updates (3rd digit releases) will be supported for six months after the release date of a new maintenance update. Previous Service Packs (4th digit release) will be supported for three months after the release of a new Service Pack. Single fixes are only available on supported Service Packs. Patch bundles (5th digit release) are only available on supported Service Packs.

**Please note that once a new Service Pack is released, Product Development will no longer be releasing patches for previous Service Packs. For example, once SP2 is out, there will no longer be fixes for SP1.