Accounts With Password "Expires" Type are being Locked Out when Password is Updated
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Checked for relevance on 08-Aug-2011
Checked for relevance on 14-Feb-2013
When CSR accounts in Customer Center have their pcm_client service password updated (and the password type is changed to expires), the password is updated but the expiry is set to 0 in the database.
Thus, this password never expires and locks the user out.
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