My Oracle Support Banner

Simple Behavior of Allocated Orders in Oracle Utilities Mobile Workforce Management (MWM) with Oracle Realtime Scheduler (ORS) (Doc ID 604152.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Information in this document applies to any platform.


When an order is manually allocated to a crew and shift, is the allocation valid only for that shift or will the order remain allocated to the same crew into future shifts unless completed, voided, reassigned, etc.?  If an allocated order remains allocated to a specific crew, will it stay with that crew even if that crew's future shifts are not assigned to the same zone as the order?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.