Invalid Login After Applying ipatch OC_4.5.3.10

(Doc ID 604384.1)

Last updated on MARCH 25, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 to 4.5.3
Information in this document applies to any platform.
***Checked for relevance on 25-MAR-2010***

Symptoms

When trying to login into the RDC 4.5.3 application.

Could not login to the application?

Error is displayed on the screen per below:

Error
Invalid login.


The debug file RdcOnsite0.xml shows below error:

<record>
<date>2008-06-17T14:13:24</date>
<millis>1213726404361</millis>
<sequence>122</sequence>
<logger>oracle.pharma.rdc.logging.RdcLogger</logger>
<level>EXCEPTION</level>
<class>oracle.pharma.opa.share.logging.OpaLogger</class>
<method>exception</method>
<thread>11</thread>
<message>AM SQL issue during rebuilding web session context!</message>
<exception>
<message>java.sql.SQLException: ORA-04068: existing state of packages has been discarded
ORA-04063: package body "RXC.RDC_DAAPI_DISCREP" has errors
ORA-06508: PL/SQL: could not find program unit being called
ORA-06512: at "RXC.RDC_DAAPI", line 2359
ORA-06512: at line 1
</message>
<frame>
<class>oracle.jdbc.driver.DatabaseError</class>
<method>throwSqlException</method>
<line>137</line>
</frame>


record>
<date>2008-06-17T14:13:24</date>
<millis>1213726404798</millis>
<sequence>123</sequence>
<logger>oracle.pharma.rdc.logging.RdcLogger</logger>
<level>EXCEPTION</level>
<class>oracle.pharma.opa.share.logging.OpaLogger</class>
<method>exception</method>
<thread>11</thread>
<message>Invalid login: user=ops$finnertm</message>
<exception>
<message>oracle.jbo.common.ampool.ApplicationPoolException: JBO-30003: The application
pool (oracle.pharma.rdc.model.services.RdcAMLocal) failed to checkout an application module due to
the following exception:</message>
<frame>
<class>oracle.jbo.common.ampool.ApplicationPoolImpl</class>
<method>doCheckout</method>
<line>1772</line>
</frame>
<frame>
<class>oracle.jbo.common.ampool.ApplicationPoolImpl</class>
<method>useApplicationModule</method>
<line>2611</line>
</frame>
<frame>



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms