RDC 4.5.3: Many 'XMLHttp Request Failed' Errors While Entering Data In DCI Forms
(Doc ID 604386.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]
z*OBSOLETE: Microsoft Windows
After a fresh RDC 4.5.3 installation, when users are trying data entry on new CRF and trying to bring up date field, it cannot be entered in the field. If user tries to enter the date manually, following error is displayed on the screen
XMLHttp request failedÂÂ and RDC closes the CRF.
Login on RDC 4.5.3 with URL to get debug information from RDC surround.
http://<serverName>/olsa/oc/rdcLogin.do?event=do s etup&debug=all
to generate debug information user follow these below steps:
- Select study and patient,
- Click Open Casebooks for patient.
- Click on DCI form for patient.
- Form comes up fine in browser.
- Press Save icon to save form.
- Get Oracle RDC clinical Error on the screen:
ÂÂDialog failed: ChangeReason
- Trying to enter date in a date field.
Get this error on the screen:
RDC window with DCI form closes.
delog0.log file shows below error:
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