OSM Automation Thread Queue Is Stuck

(Doc ID 605457.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Communications Order and Service Management - Version 2.8.0 to 6.3.1 [Release 2.8 to 6.3]
Information in this document applies to any platform.
***Checked for relevance on 08-December-2015***


Symptoms

OSM is throwing the following error in the logs:

ORA-20040: Order view for task cannot be found

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms