Pcm_op_ar_item_adjustment Can't Dispute The Entire Amount Of An Item When It Includes Taxes.

(Doc ID 605670.1)

Last updated on JUNE 09, 2009

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
PCM_OP_AR_ITEM_DISPUTE is not considering the PIN_FLD_FLAGS and lead to the failure on creating a dispute item.

The values for PIN_FLD_FLAGS can be:
PIN_AR_WITHOUT_TAX 0x1
PIN_AR_WITH_TAX 0x2
PIN_AR_TAX_INCLUSIVE 0x4

When including the cycle tax charge to the disputed item, with PIN_FLD_FLAGS set to
PIN_AR_TAX_INCLUSIVE, the opcode still calculates the cycle tax and adds it to the
disputed item, that causes the failure on the dispute item creation.

Cause

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