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Pcm_op_ar_item_adjustment Can't Dispute The Entire Amount Of An Item When It Includes Taxes. (Doc ID 605670.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version:
This problem can occur on any platform.


-- Problem Statement:
PCM_OP_AR_ITEM_DISPUTE is not considering the PIN_FLD_FLAGS and lead to the failure on creating a dispute item.

The values for PIN_FLD_FLAGS can be:

When including the cycle tax charge to the disputed item, with PIN_FLD_FLAGS set to
PIN_AR_TAX_INCLUSIVE, the opcode still calculates the cycle tax and adds it to the
disputed item, that causes the failure on the dispute item creation.


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