Pcm_op_ar_item_adjustment Can't Dispute The Entire Amount Of An Item When It Includes Taxes.
Last updated on JUNE 09, 2009
Applies to:Oracle Communications Billing and Revenue Management - Version: 126.96.36.199.0
This problem can occur on any platform.
PCM_OP_AR_ITEM_DISPUTE is not considering the PIN_FLD_FLAGS and lead to the failure on creating a dispute item.
The values for PIN_FLD_FLAGS can be:
When including the cycle tax charge to the disputed item, with PIN_FLD_FLAGS set to
PIN_AR_TAX_INCLUSIVE, the opcode still calculates the cycle tax and adds it to the
disputed item, that causes the failure on the dispute item creation.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms