Order Quantity Is 0 In Vendor Request File Generated In The Voucher Admin Center (Doc ID 605768.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.1
This problem can occur on any platform.

Symptoms

When vendor request file is generated from the Voucher Admin Center, in the request file the order quantity is zero.

EXPECTED BEHAVIOR
Order quantity should be equal to total number of orders.

STEPS
1) In the request template file set "to see column order quantity".
2) Create a new order from Voucher Admin Center.
3) Generate vendor request file selecting the request template created in step 1.
4) See vendor request file where order quantity is zero.


Cause

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