Error On Purchasing A Discount Deal After Two Billing Cycles (Doc ID 726064.1)

Last updated on OCTOBER 18, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

Not able to purchase a discount deal after 2 cycles of billing is over. In the cm pin.conf, following parameters are both set to 1:

a) backdate_trigger_auto_rerate
b) num_billing_cycles


Steps To Reproduce

1. Create account and purchase some plan at 1-Jun
2. Bill run at 1-Jul
3. Bill run at 1-Aug.  There are two bills created for the account so far.
4. Try to purchase discount deal. It fails with below error in cm.pinlog:

Mon Aug 1 08:15:01 2016 machine1 cm:262288 fm_bill_utils_subs_utils.cpp:1107
1:machine1:testnap:532706:1:108:1213255848:1

Cannot trigger rerating, number of bills > billing cycles

E Mon Aug 1 08:15:01 2016 machine1 cm:262288 fm_bill_utils_subs_utils.cpp:1118
1:machine1:testnap:532706:1:108:1213255848:1

fm_rerate_utils::fm_rerate_check_billing_cycle error

<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_BAD_VALUE:46>

<field num=PIN_FLD_START_T:8,61 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

 

Cause

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