NEED TO GRANT THE DBA ROLE TO ACCESS TO RDC REPORTS (Doc ID 727247.1)

Last updated on MAY 07, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.1 to 4.5.3 - Release: 4.5 to 4.5
Information in this document applies to any platform.
***Checked for relevance on 07-May-2010***

Symptoms

When logging into e.g. RDC 4.5.3, then clicking on the Reports tab, when you click on the New Blank Casebook Report and run,  the following error message is returned:

Error "No valid report directory is configured for your account. Please contact your help desk".


The same error occurs if you select the New Patient Data Report. 

If you grant the DBA role to the user, both reports work fine.

Cause

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