PIN_COLLECT Not Collecting On All Pending Accounts (Doc ID 727373.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.7.0.1.0 and later   [Release: 6.7.0 and later ]
Information in this document applies to any platform.
Checked for relevance on 22-Dec-2011

Symptoms


After skipping pin_collect on June 25 and June 26 due to bill run crash, pin_collect was finally executed on June 27.   It did not collect for the subset of the accounts that got billed on June 25 and 26 before the crash.
1.- Is this normal behavior?
2.- Will these accounts be collected during the pin_bill_week even though the first collection
attempt never occurred?




Cause

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