My Oracle Support Banner

Issues While Committing New Products (Doc ID 727577.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Following error occurs while trying to commit new product/deal/plan to the 7.3.1 BRM instance:


E Wed Sep 10 12:00:00 2008 test01 cm:6282 fm_bill_utils_bal_grp_lock.c:1179
1:<machine>:<program>:0:0:0:0:0
no poid to lock
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_NONEXISTANT_POID:21>

This happens on both the loadpricelist utility as well as the pricing center.

Steps To Reproduce

Method-1
1) Open pricing center.
2) Create a new product using the wizard.
3) Commit to the database.

Method-2
1) Create a product xml file.
2) Use loadpricelist to load it to the database.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.