Issues While Committing New Products (Doc ID 727577.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 27-Nov-2012***
Checked for relevance on 18-June-2014

Symptoms

Following error occurs while trying to commit new product/deal/plan to the 7.3.1 BRM instance:


E Wed Sep 10 12:00:00 2008 test01 cm:6282 fm_bill_utils_bal_grp_lock.c:1179
1:<machine>:<program>:0:0:0:0:0
no poid to lock
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_NONEXISTANT_POID:21>

This happens on both the loadpricelist utility as well as the pricing center.

Steps To Reproduce

Method-1
1) Open pricing center.
2) Create a new product using the wizard.
3) Commit to the database.

Method-2
1) Create a product xml file.
2) Use loadpricelist to load it to the database.


Cause

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